Refunds:

Thank you for purchasing our products. In order to be eligible for a refund, all products must be returned within 14 calendar days of your purchase. The product must be in the same condition that you received it and undamaged in any way. The customer must contact our office to receive an RMA # prior to returning the products.  Any product received that do not have an RMA# will not be eligible for a refund. No exceptions. After your package is received, our team will inspect the product and process your refund. The money will be refunded to your original payment method.  Please note that credit card payments or credits may take 5 to 10 business days to show up on your statement. If the product is damaged in any way, or you have initiated the return after the 14 day calendar days have passed, you will not be eligible for a refund.

Cancellations:

You have 24 hours from order placement to contact us and cancel your order.  After 24 hours, your order has already moved to production, and cancellations are no longer available.